FAQ
2. Where is Bin Nurdin located? 3. How to contact Bin Nurdin admin? 4. This is my first time surfing Bin Nurdin's website. How do I start? 6. What kind of payment does Bin Nurdin offer? 7. How to remove items in my Shopping Cart? 8. How to change item quantity in my Shopping Cart? 9. Can I pay using a credit card? 10. I don't have a credit card, can I pay by cash? 11. Can I request Cash-On-Delivery (COD)? 12. I've purchased an item from Bin Nurdin but I want to return it back. Can I do that? 13. I bought the wrong size of apparel, can I change the size? 14. What is the shipping cost? Why am I being charged for it? 15. What is the courier service that Bin Nurdin uses for delivery? 16. I think the delivery charge is way too expensive. Can I request ordinary mail? 17. How much are the delivery charges? 18. I'm an international customer, can I do online shopping at Bin Nurdin? 19. Do Bin Nurdin provide delivery for international? 20. How many days it will take for delivery?
1. What is Bin Nurdin?Bin Nurdin is a one-stop center where you can buy everything you need for Haji and Umrah requirements like Ihram clothes, Haji belts, etc. We also sell Islamic books, Islamic magazines, and Al-Quran. Furthermore, we also sell Muslim clothing like ladies' abayas, telekung, men's kandoora and jubah, hijab, and many more.
2. Where is Bin Nurdin located?Bin Nurdin is located at 17-G, Jalan Tukul N15/N, Seksyen 15, 40200, Shah Alam, Selangor, Malaysia.
3. How to contact Bin Nurdin admin?You may contact Bin Nurdin admin at this number: 03-5523 3676 (office) Or by email: admin@binnurdin.com
4. This is my first time surfing Bin Nurdin's website. How do I start?You may enjoy your shopping on Bin Nurdin's website with these simple steps:
5. How do I make a purchase?For step by step guide, please click here
6. What kind of payment does Bin Nurdin offer?These are the payment that we offer:
7. How to remove items in my Shopping Cart?First, you have to go to the Your Cart. You can find the option in the upper right corner. To remove an item, just click the Dustbin icon.
8. How to change item quantity in my Shopping Cart?First, you have to go to the Your Cart. You can find the option in the upper right corner. To change the item quantity, change the number in the quantity box by clicking the '-' or '+' button.
9. Can I pay using a credit card?Yes, you can. Just choose Credit Card for your payment method. The browser will automatically bring you to the credit card payment page.
10. I don't have a credit card, can I pay by cash?Yes, you can. Just choose Bank Transfer Payment for your payment method. Then you have to bank the amount to our bank. Below are Bin Nurdin's bank details: Our Bank: Maybank Our Account Name: DNY EXCELLENT SDN BHD Our Account Number: 5628-5200-0915 Our Email: payment@binnurdin.com Please scan your payment slip, and send it to us.
11. Can I request Cash-On-Delivery (COD)?Unfortunately, we don't do Cash On Delivery. You may also pick up the item you wish to buy at our physical store.
12. I've purchased an item from Bin Nurdin but I want to return it back. Can I do that?Yes, sure. It's okay to change your mind. You may return back the purchased item within 7 days of purchase. Kindly contact Bin Nurdin's admin to inform them that you want to return the purchased item. Our admin will guide you on the procedures. Please make sure, the price tag is still there and the item is still in good order. You can return the item by courier or by hand. All refunded amounts will be banked into your bank account within 7 to 15 working days. For more information please read our Refund Policy
13. I bought the wrong size of apparel, can I change the size?Yes, you can. Normally we don't recommend customer change their purchased item because the customer has to pay the delivery charges twice. To return the item, please contact Bin Nurdin's admin to inform them that you wanted to change the size. Our admin will guide you through the procedures. You may send it to us by courier or by hand. We will send back your item with the correct size after we received the item in good order. For more information please read our Refund Policy
14. What is the shipping cost? Why am I being charged for it?Shipping cost is a delivery charge for your parcel. It is based on the weight and location of delivery.
15. What is the courier service that Bin Nurdin uses for delivery?All deliveries will be made by Ninjavan.
16. I think the delivery charge is way too expensive. Can I request ordinary mail?Unfortunately, we don't provide delivery using ordinary mail due to security matters. Yes, we know it is cheaper but ordinary mail will take a longer time to arrive and it doesn't have a tracking number for the parcel we've sent.
17. How much are the delivery charges?Delivery charges will be auto-calculated during checkout. You may see the total charges for the delivery.
18. I'm an international customer, can I do online shopping at Bin Nurdin?For the time being, we only accept orders within Malaysia and Singapore only. We are sorry for any inconvenience caused.
19. Do Bin Nurdin provide delivery for international?Currently, we only provide delivery within Malaysia and Singapore only.
20. How many days it will take for delivery?All delivery will take approximately 3 to 7 working days. |
